HOTEL DIRECTORY

Dear Guest,

We are indeed privileged to have you with us and deem it a pleasure to accord you our best courtesies.

The Resort Mumbai offers you a wide range of facilities and leisure activities complimented further by our courteous and attentive staff.

This information directory contains information on all available services and facilities of the Hotel.
lf there is anything else we could do to enhance your stay, please do let us know, we would be delighted to serve you.
Wishing you a pleasant and comfortable stay. We are always At Your Service.
With regards,
Abhijeet Adurkar

General Manager

EMERGENCY SERVICES

  • Ambulance

    Please touch the "At Your Service" button on your telephone and state your name, location and nature of the problem.

  • Doctor/Dentist

    Doctor is available 24 hours on call. lf you are unwell and require medical assistance, please contact "At Your Service".

  • Electricity

    Rooms are equipped with 220 Volts A/C. lf you require a 110 Volts Adapter, please contact "At Your Service".

  • Lost & Found

    For inquiries regarding lost articles, please contact "At Your Service"

GUEST SERVlCES (IN ALPHABETICAL ORDER)

  • Adaptor

    Please contact "At Your Service"

  • Air Conditioning

    The hotel is centrally air-conditioned. The temperature in your room could be adjusted to your desired level of comfort. Please contact "At Your Service" for further assistance .

  • Baby Cot

    To arrange for a baby cot. Please contact "At Your Service".

  • Baby Sitter

    The service of a trained hotel staff is available on request. We request a day's notice. Please contact "At Your Service".

  • Bottle Opener

    This is fixed in your bathroom. For further assistance contact "At Your Service".

  • Churches / Temples / Mosques

    Please contact the "At Your Service"

  • Cigarettes / Cigar / Tobacco

    Available at the Restaurant, Bar and through the Room Service. Please contact "At Your Service". There are dedicated smoking zones available.

  • Do Not Disturb

    If you do not wish to be disturbed by incoming calls, please inform the same to "At Your Service". All incoming calls will be diverted and messages could be taken if required. For further information please contact "At Your Service". Also, if you do not wish to be disturbed please hang the DO NO DlSTURB sign outside your door and inform the same to "At Your Service".

  • Dry Cleaning / Laundry Services

    Available seven days a week, on a 24-hour basis. Our Express service is provided at an additional charge. All articles collected for laundry dry cleaning and pressing will be returned in the shortest possible time.

  • First Aid

    Please contact the Duty manager "At Your Service".

  • Hair Dryer

    Hair dryers are conveniently available. Please contact "At Your Service" for any assistance.

  • Housekeeping / Guest Services

    Additional supplies that are required to make your stay with us more comfortable are available. Please contact "At Your Service".

  • lnformation

    Inquiries regarding mail and other general information can be directed to "At Your Service".

  • lnternational Calls

    For International direct dialing, please contact "At Your Service".

  • lnternet

    To access the wireless Internet service or browse the internet at the business center. please contact "At Your Service".

  • Local Calls

    Please dial O+ desired telephone number. A charge is levied on all telephone calls. For operator assistance, please contact "At Your Service".

  • Luggage Service

    Please contact the bell desk for pick up and storage of luggage. Dial "At Your Service".

  • Messages

    The telephone system is equipped with voice mail facility. For any additional inquiries regarding messages, please contact "At Your Service".

  • Minibar

    Minibar hamper is placed in room on chargeable basis. For assistance contact "At Your Service"

  • Make My Room Card

    If you want your room to be serviced please hang the card on the knob outside the door or call "At Your Service".

  • Newspaper

    An English Newspaper is delivered to your room every morning. For any special requests please contact "At Your Service".

  • Pets

    Pets are not permitted in the hotel due to health and safety reasons.

  • Postage Stamps

    Can be purchased from the bell captain. Contact "At Your Service"

  • Pharmacy

    Please contact the "At Your Service" for your requirements.

  • Photocopying

    Please contact "At Your Service".

  • Photographer

    A photographer con be arranged on request. Call "At Your Service".

  • Room Keycard

    Your room door will lock automatically upon being closed. If your room key card is left inside, please contact the "At Your Service". You will be asked to return your key at the time of checkout. Only 1 Room key per room will be issued.

  • Safe Deposit Boxes

    All guest room wardrobes are equipped with electronic safe deposit boxes. They are also available at the front Desk. Please contact "At Your Service" for further information or assistance. The hotel is not responsible for cash and other left items in guest rooms and safe deposit boxes.

  • Sales & Marketing

    The Sales & Marketing office is open from 09:00 hrs to 17:30 hrs. Monday to Saturday. Should you need any assistance after these hours, please contact "At Your Service".

  • Secretarial Services

    Please contact the Duty Manager or "At Your Service".

  • Sewing Kit

    Placed for your convenience in room. for further assistance please contact "At Your Service".

  • Security

    We advise room guests not to encourage private chauffeurs or servants to enter the room. Our bell desk will be delighted to help you, for assistance please contact the "At Your Service".

  • Shoe Shine

    Shoe Shine service is available. Please contact "At Your Service".

  • Share Socket

    Available in your bathroom , Adjustable to 110/220V.

  • Stationery / Writing Paper

    These are placed on the writing desk, for additional supplies, please contact "At Your Service".

  • Swimming Pool

    A large pool is located on the outdoors of the hotel. Towels are available from the pool at end ant . A lifeguard would be available to assist you from 07:00 hrs. in keeping with safety regulations. Swimming is not permitted after 20:00 hrs.

  • Tea And Coffee Making facility

    Your room features include facilities for making tea and coffee. For additional supplies, please contact "At Your Service".

  • Tipping

    We do not encourage tipping.

  • Taxi

    Taxi can be arranged with prior information. Please contact "At Your Service".

  • Voice Mail

    Please refer to the instructions provided when pressing the message button on your telephone. Please contact "At Your Service" for further assistance.

  • Wake Up Calls

    The wake up call facility can be provided to you. For further assistance, please contact "At Your Service".

  • Wheel Chair

    Please contact "At Your Service".

BUSlNESS SERVlCE

  • Banquet lnquiries

    Our spacious banquet hall, pre function area meeting rooms provide the ideal setting for any business occasion. For further inquiries or a reservation, please contact "At Your Service".

  • Business Center

    Our 24 hours Business center, located at the Banquet office, provides access to an extensive range of services. These include fax, internet, printing and a selection of newspapers and magazines . For further information please contact "At Your Services".

  • System

    Our system department provides dedicated support in assisting you with computer, internet connectivity for assistance, please contact "At Your Service".

HOTEL SERVlCE

  • Travel Desk

    To make arrangements for airport transfer or local sightseeing, please contact our travel desk. Available 24 hours through "At Your Services".

  • Banqueting

    Our Banquet Sales will be delighted to address your social event, banquet or conference requirements. For information on our banqueting services, please contact our Banquet Manager through "At Your Service"

  • Credit Cards / Credit

    For settling your accounts, the hotel cashier accepts Travelers Cheques and all major credit cards (Diners Club, American Express, Visa International and Master Card). To establish additional credit arrangements, please call the Duty manager. We regret that personal cheques are not accepted. ln the absence of any prearranged credit provision, guests will be asked for a deposit prior to checking in.

HOTEL SERVlCES

  • Currency Exchange

    Available 24 hours at the front Desk dial "At Your Services".

  • Spa

    Please contact the Guest Service Center for assistance.

  • Games and Recreation

    Table Tennis, Beach Volley Ball, Croquet and lots of indoor games. Contact "At Your Service".

  • Florist

    Flower arrangements for any occasion can be arranged through the "At Your Service".

  • Room Service

    Please refer to the "Room Service" menu in this directory. Available 24 hours daily.

  • Paging

    For paging of guests in the hotel, please contact the "At Your Service".

  • Parking

    The hotel is equipped with a convenient and adequate parking area. Self and valet parking is available. Parking is not charged for hotel guests. The hotel will not be held responsible for any loss or damage. Please contact the "At Your Service" for further information and assistance.

Restaurant & Bar

For your gastronomic pleasure, it is advisable to call in advance and make a reservation. For further assistance, please contact "At Your Service".

  • Lobby Lounge

    A cosy coffee shop at lobby level. Serves mini meals and breakfast round the clock.

  • High tide

    Take in the splendid view of the Arabian Sea while feasting on our Indian and Continental de licacies.
    Open for breakfast, lunch and dinner.

  • Water world

    We serve exotic delicacies, snacks and your favorite drinks at the poolside.
    Open during the daytime.

  • Upper Deck

    The lull of the twilight and the rhythm of the waves will make you come alive at our intimate bar. Open during lunch and dinner.

  • Room Service

    Please refer to the "Room Service" menu in the directory, Available 24 hours daily.
    Please contact" At Your Service"

Wish you a pleasant stay with us!

CONTACT US

The Resort, Mumbai 11, Madh-Marve Road, Aksa Beach,
Malad (West), Mumbai – 400 095.
Telephone : 02235202888 | 02250555777
Mobile : +91-9820426153 | +91-9820918210

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